Making a Claim?
All car and home claims will be handled by our underwriter AXA Insurance and travel insurance claims will be handled by Chubb Insurance.
Car
New Policy or existing policy query
If outside the Rep. of Ireland, in Northern Ireland or in the United Kingdom
Van
Policy or claim query
If outside the Rep. of Ireland, in Northern Ireland or in the United Kingdom
Home
New Policy or existing policy query
If outside the Rep. of Ireland, in Northern Ireland or in the United Kingdom
Travel
Policy purchased after
1 May 2022
New Policy or existing policy query
If outside the Rep. of Ireland, in Northern Ireland or in the United Kingdom
Required claim details
In order to effectively manage your claim in a timely manner we will need to know some important details. Please include the below information on your email:
- Name and date of birth
- Policy number and name of plan
- Current location
- Nature of your claim
- Contact telephone number
If you are suffering a medical emergency and require urgent assistance, please contact us by telephone on +353 (0) 90 6406461.
Terms and conditions
SuperValu Car, Van and Home insurance is underwritten by AXA. AXA Insurance DAC is regulated by the Central Bank of Ireland.
SuperValu Travel Insurance is underwritten by Chubb European Group SE. SuperValu Financial Services Limited T/A SuperValu Insurance is a single agency intermediary of Chubb European Group SE for Travel Insurance. Chubb European Group SE trading as Chubb, Chubb Bermuda International and Combined Insurance, is authorised by the Autorité de contrôle prudentiel et de résolution (ACPR) in France and is regulated by the Central Bank of Ireland for conduct of business rules. Registered in Ireland No. 904967 at 5 George's Dock, Dublin 1. Chubb European Group SE is an undertaking governed by the provisions of the French insurance code with registration number 450 327 374 RCS Nanterre and the following registered office: La Tour Carpe Diem, 31 Place des Corolles, Esplanade Nord, 92400 Courbevoie, France. Chubb European Group SE has fully paid share capital of €896,176,662.
SuperValu Insurance has engaged with Irish Life Financial Services and Irish Life Assurance for the provision of financial advice and life assurance products. Irish Life Assurance (ILA) plc provides life assurance products. Irish Life Financial Services (ILFS) promotes ILA products as an insurance intermediary tied to ILA and provide the financial advice in relation to these products to customers. Irish Life Assurance plc, trading as Irish Life, is regulated by the Central Bank of Ireland. Irish Life Financial Services Limited, trading as Irish Life, is regulated by the Central Bank of Ireland. Irish Life Financial Services is an insurance intermediary tied to Irish Life Assurance for life and pensions.
SuperValu Life and Mortgage Protection Policies which are underwritten by Royal London or Zurich Insurance will be administered by JSBCA Ltd on our behalf. JSBCA Ltd is regulated by the Central Bank of Ireland.
Standard acceptance criteria terms and conditions apply.
SuperValu Financial Services DAC t/a SuperValu Insurance, is regulated by the Central Bank of Ireland
Click here to find out more about our Terms of Business and Remuneration.
