1890 11 11 11


Making a Claim?


All car and home claims will be handled by our underwriter AXA Insurance and travel insurance claims will be handled by Inter Partner Assistance SA


  SuperValu Car Insurance Car

Phone Number

 

1890 11 11 11

If outside the Rep of Ireland, in Northern Ireland or in the United Kingdom

+353 1 8927143

Forms

Claim form

  SuperValu Home Insurance Home

Phone Number

 

1890 11 11 11

If outside the Rep of Ireland, in Northern Ireland or in the United Kingdom

+353 1 8927143

Forms

Claim form

  SuperValu Travel Insurance Travel

Phone Number

 

1800 11 11 11

If outside the Rep of Ireland, in Northern Ireland or in the United Kingdom

Emergency Assistance

For policies purchased before 1 September 2021 and have the policy prefix SV:

Phone: +353 21 237 8011

Email: assist@nibtravel.com

For policies purchased on or after 1 September 2021 and have the policy prefix SVA:

Phone: +353 (0) 90 6406461

Email: supervaluassist@axa-assistance.com

If you need urgent medical help while travelling, contact your private medical insurer immediately. If you do not have private medical cover overseas, contact our Emergency assistance team.

In order to effectively manage your claim in a timely manner we will need to know some important details. Please include the below information on your email:

Name and date of birth

Policy number and name of plan

Current location

Nature of your claim

Contact telephone number

If you are suffering a medical emergency and require urgent assistance, please contact us by telephone on +353 (0) 90 6406461.

Claims

For questions about making a claim or to get an update on your existing claim, contact our Claims team.

For policies purchased before 1 September 2021 and have the policy prefix SV:

Phone: 1800 11 11 11

+353 21 237 8010 (if you are calling from outside Ireland)

Email: travel-claims@nibtravel.com

For policies purchased on or after 1 September 2021 and have the policy prefix SVA:

Phone: +353 (0) 90 6406461

Web Form: https://Supervalu.claims.axa.travel

Forms

Claim form

for policies pre 01.09.21

Claim form

for policies post 01.09.21
  SuperValu Car Insurance Car SuperValu Home Insurance Home SuperValu Travel Insurance Travel

Phone Number

 

1890 11 11 11

1890 11 11 11

1800 11 11 11

If outside the Rep of Ireland, in Northern Ireland or in the United Kingdom

 

+353 1 8927143

+353 1 8927143

Emergency Assistance

For policies purchased before 1 September 2021 and have the policy prefix SV:

Phone: +353 21 237 8011

Email: assist@nibtravel.com

For policies purchased on or after 1 September 2021 and have the policy prefix SVA:

Phone: +353 (0) 90 6406461

Email: supervaluassist@axa-assistance.com

If you need urgent medical help while travelling, contact your private medical insurer immediately. If you do not have private medical cover overseas, contact our Emergency assistance team.

In order to effectively manage your claim in a timely manner we will need to know some important details. Please include the below information on your email:

Name and date of birth

Policy number and name of plan

Current location

Nature of your claim

Contact telephone number

If you are suffering a medical emergency and require urgent assistance, please contact us by telephone on +353 (0) 90 6406461.

Claims

For questions about making a claim or to get an update on your existing claim, contact our Claims team.

For policies purchased before 1 September 2021 and have the policy prefix SV:

Phone: 1800 11 11 11

+353 21 237 8010 (if you are calling from outside Ireland)

Email: travel-claims@nibtravel.com

For policies purchased on or after 1 September 2021 and have the policy prefix SVA:

Phone: +353 (0) 90 6406461

Web Form: https://Supervalu.claims.axa.travel

Forms

 

Claim form

Claim form

Claim form

for policies pre 01.09.21

Claim form

for policies post 01.09.21

SuperValu Car and Home insurance is underwritten by AXA. AXA Insurance dac is regulated by the Central Bank of Ireland. *SuperValu Travel Insurance markets and promotes travel insurance products of nib Travel Services Europe Limited trading as nib Travel Services and World Nomads, City Quarter, Lapps Quay, Cork, Ireland. nib Travel Services Europe Limited trading as nib Travel Services and World Nomads is regulated by the Central Bank of Ireland. nib Travel Services arrange, manage and administer our policies under a binding authority to act on behalf of the insurer, Inter Partner Assistance SA, an insurance company regulated and authorised by the National Bank of Belgium, under number 0487, with registered office at 166 Avenue Louise, 1050 Brussels, and Company number 0415.591.055. Inter Partner Assistance SA is authorised by the National Bank of Belgium in Belgium and is regulated by the Central Bank of Ireland for conduct of business rules.

Standard acceptance criteria terms and conditions apply.

SuperValu Financial Services DAC t/a SuperValu Insurance, is regulated by the Central Bank of Ireland

To find out more about Terms of Business & Remuneration click here

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