For help or queries regarding your Real Rewards account you can contact our Rewards Helpdesk via;
Webchat - The fastest way to get a query or question answered is through our webchat team. Click the 'Chat with us' button on the bottom of your screen to start a chat.
If you cannot access our chat you can also email us @ firstname.lastname@example.org but Please remember - if you have a query on your Real Rewards account you will need to validate your identity before you can respond with any information on your personal account. Please ensure you include 3 of the 4 criteria below in your email, to ensure a fast response from our team.
- Fob number
Or you can Phone us on : 0818 220 088 or Landline 01 9068881
Opening Hours: 9am – 6pm Monday - Friday, 9am - 6pm Saturday, 11am - 5pm Sunday.
If you have any complaints about our products, please use our Complaints Form below, or via post:
Food Safety & Quality Team, SuperValu Head Office, Tramore Road, Cork or call us on 1850 211 840
For all other queries, contact your local store directly.
See our Store Locator for store contact details.