For help or queries regarding your Real Rewards account
The fastest way to get a query or question answered is through our webchat team. Click the 'Chat with us' button at the bottom of the Real Rewards page to start a chat.
If you cannot access our chat you can email us at firstname.lastname@example.org
9am - 6pm Monday - Friday
9am - 6pm Saturday
11am - 5pm Sunday
Please remember: if you have a query on your Real Rewards account you will need to validate your identity before we can respond with any information on your personal account. Please ensure you include 3 of the 4 criteria below in your email to ensure a fast response from our support team: