Real Rewards Enquiries

For help or queries regarding your Real Rewards account


The fastest way to get a query or question answered is through our webchat team. Click the 'Chat with us' button at the bottom of the Real Rewards page to start a chat.


If you cannot access our chat you can email us at

Please remember: if you have a query on your Real Rewards account you will need to validate your identity before we can respond with any information on your personal account. Please ensure you include 3 of the 4 criteria below in your email to ensure a fast response from our support team:

  • Name
  • Address
  • DOB
  • Real Rewards number


You can phone us on 0818 220 088 or Landline 01 9068881

Opening Hours

9am - 6pm Monday - Friday
9am - 6pm Saturday
11am - 5pm Sunday

Secure payments with: Mastercard Visa