SuperValu Careers

Job Ref:

50521

Job title:

Duty Manager - Service Area & HR

Job type:

Full time

Location:

Clifden, Co Galway

Salary:

On Application

Closing date for applications:

06-01-2026

Job description:

Main purpose of the role:
The purpose of this role is to assist the Store Manager by overseeing the management and continuous development of the SuperValu Service Area as well as the Human Resources function at store level.

The ideal candidate will have/be:

Minimum 1 years€,, experience in a customer service facing role

Previous management experience is desirable

Previous HR experience is desirable

Excellent communication skills and a commitment to customer service

The ability to train, develop and motivate colleagues

Main duties:

Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative

Effective management of the Systems/Resource function

Ensure excellence in customer service at all times

Take responsibility for the general management of the shop when required

Ensure that departments meet projected sales and targets

Ensure that food safety is everyone€,,s priority and responsibility

Document and communicate all labour, stock control, ordering and margins in accordance with required procedures

Manage all products (including non-foods) stocked within the shop in accordance with best practice

Assist colleagues and management team on embedding the new systems in the store

About the locality:

We are seeking an experienced Duty Manager to lead our front-of-store service areas while supporting key HR functions. This role ensures smooth daily operations, high standards of customer service, effective team leadership, and compliance with company policies and procedures. Responsibilities include staff supervision, rostering support, recruitment and onboarding assistance, training coordination, and performance support. The ideal candidate is a strong communicator, organised, customer-focused, and confident managing people in a fast-paced environment.

Must be available to work flexible hours throughout the week and weekend.

Store Location - Market Street, Clifden, Co. Galway, H71 H527 (Approx 78km or 1hr 15mins drive from Galway City)

Reliably commute to Clifden, Co Galway, or plan to relocate to Clifden, Co Galway before commencing employmen

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