COVID-19 Updates

When everyone has to lay low, it’s time for us to stand tall

At SuperValu, we’re there for you, especially now things feel less than normal. And that means 223 stores with retailers, store staff, warehouse staff and drivers, keeping the trucks rolling and the shelves stocked with fresh food, Irish meat and freshly baked bread daily.

We’ve always stood for community. And now that you need us most, we’ll stand that bit taller. #thereforyou

Staying Open

Our 223 SuperValu stores are independently owned, and community based and will remain open every day. Our opening times may vary to suit the needs of our local communities so please check with your local store before you make your journey.

All of our stores are receiving supplies daily direct from our dedicated delivery drivers and warehouses. Our suppliers and teams are doing everything possible to get as many products onto all our shelves as they can. So we ask you to please be considerate in the way you shop and buy only what you need, it helps everyone.

We are also very mindful of the elderly and vulnerable people in the community. Our stores are prioritising the elderly all day long and our staff are committed to ensuring these people are looked after when they visit. This is very much part of how we operate on a daily basis in the community.  Many of our stores have a tailored approach in place according to the specific needs of the local community they serve in, including dedicated elderly hours and checkouts.

Protecting our Staff

Protecting our staff and customers is our number 1 priority. We have a range of preventative measures in place across our SuperValu Stores to stem the spread of COVID 19. We have upweighted sanitisation and cleaning protocols in place, with stores cleaning trolley and basket handles as preventative measures. Please observe any directions given in-store over the tannoy or as directed by signage.

We ask for your support in implementing these necessary measures:

  • Sanitise your hands when entering.
  • At busy times we will need to limit the number of people entering the store
  • Buy what you need, we are re-stocking everyday
  • Use contactless or card payments where possible – Contactless threshold has been raised to €50
  • Cough or sneeze into your elbow
  • If you need any help just ask

Help us to protect you & our staff

 

Step1

Step2

Step3

Step4

Step5

Step6

Step7

Step8

Social Distancing:

To help with social distancing while you shop, please remember to keep 2 meters apart at all times.

  • Use the size of a trolley as a distance guide between each other
  • Follow the floor marking distance guides on the floors
  • Plexiglass has been installed at all of our checkouts as an added protective measure for our cashiers.

Plexiglass

Social distancing

Self-Isolating

If you should be self-isolating, we ask that you respect our teams and customers by not visiting our stores. Please use our online shopping service or ask a family member or friend to pick up the essential items you need.

Online Shopping

Slot Availability
We are working hard to open slots while looking after our communities. Log into your account to see the latest slots available for your local store. We are currently experiencing high levels of demand so if you cannot find a preferred slot, please check back again soon.

Contactless Deliveries & Collections:

During the COVID-19 Pandemic, SuperValu will be operating contactless deliveries and collections. For your safety, we've introduced social distancing measures, sanitising guidelines, and also plastic liners / bin liners for crates as a temporary measure.

Deliveries: 

Our drivers will deliver your shopping to outside your home but won't enter the premises. If you are elderly, less-abled or injured, please add a note to your online order that you will require assistance and we will bring your shopping indoors for you while observing social distancing guidelines.

Collections: 

On arrival in the car park, alert a member of staff or ring the store number and a member of the Online Shopping team will bring your shopping to your open boot as you wait in your car. We’ll arrange the shopping in tied off liners (bags), with all crates and equipment sanitised throughout the preparation.
 

We're Hiring!


If you’d like to join our teams in store or on the road, click below to see our SuperValu opportunities near you.
Apply today: www.https://supervalu.ie/careers

Shopping List

0 View Clear