Introducing Self Scanning For Customers

Quish’s SuperValu in Ballincollig is the first SuperValu store in Ireland to introduce self-scanning technology for customers. This new and innovative shopping experience will allow shoppers to pick up a handheld scanner at the door to scan products and pack their groceries while moving along the aisles. As customers go about choosing goods from the store shelf, their scanner will give them a running total, ensuring that they are in complete control of their budget.

This new technology is the ideal solution for people who want a speedy shop, but prefer to go in-store as opposed to buying online and the great advantage is that you only handle your goods once as you pop them in your shopping bag. In addition, self-scan customers can also avail of a dedicated checkout, making their shopping even more convenient by avoiding queues, as well as a running total on the handheld device to give the customer complete control over the amount their spend.

The self-scanning technology forms part of SuperValu’s innovation agenda, which also recently saw the launch of the SuperValu app, the first fully transactional grocery app in Ireland. Quish’s investment also reflects the store’s recognition for best in class service as exemplified by its Deloitte Best Managed Companies Award, received this year, for the second time.

Commenting at the launch, Seán Quish, Managing Director of Quish’s SuperValu Ballincollig, said: "At Quish’s SuperValu we are always ahead of the game in terms of offering our customers innovative products and introducing new technology - our online shopping service has been very successful as well as our diverse range of ‘Kitchen at Quishs’ ready meals. We are delighted to offer this modern service to our customers. We have 34 self-scan units which are designed to make shopping quick and easy for people who would rather spend time elsewhere rather than in a checkout queue. This is an ideal service for customers with young children and customers with busy life-styles that don’t have lots of time to spend in store as it certainly speeds up the process. It is also an important feature to build customer loyalty as consumers prefer stores which help them control their weekly grocery budget. Customers who have used the scanning system say that knowing how much your shop will cost before you get to the checkout is a real plus for the store.”

Quish’s SuperValu opted to invest in this self-scanning system which is already installed in over two thousand supermarkets across sixty different retail chains in Europe.

SuperValu, which has 196 stores nationwide, is committed to local employment and supporting local suppliers. SuperValu’s commitment to buying Irish goods and services contributes over €1.6 billion to the Irish economy and helps to sustain almost 30,000 Irish jobs in the farm, food and retail sector.