Terms & Conditions

SuperValu Gift Cards

  1. References to SuperValu Gift Cards can relate to either a physical and/or an e-gift card format and refer to all three forms of SuperValu Gift Card unless otherwise specified.
  2. There are three forms of SuperValu Gift Cards:-
    1. Standard SuperValu Gift Card – being all SuperValu Gift Cards other than those detailed at b and c below.
    2. SuperValu Charity Gift Card – being a SuperValu Gift Card that is purchased by charity organisations directly from Musgrave.  These gift cards cannot be purchased in SuperValu stores.
    3. SuperValu Corporate Gift Card – being a SuperValu Gift Card purchased by corporate entities directly from Musgrave.  These gift cards cannot be purchased in SuperValu stores.
  3. A SuperValu Gift Card is only valid after it has been loaded and activated via approved SuperValu channels.  SuperValu Gift Cards bought in store will be loaded and activated on purchase.  In the case of SuperValu Gift Cards purchased via the Musgrave service desk, including SuperValu Charity Gift Cards and SuperValu Corporate Gift Cards, these are activated by the purchaser upon receipt of the SuperValu Gift Card by calling the Musgrave service desk at 01 5240050
  4. SuperValu will redeem valid SuperValu Gift Cards in full or part payment for goods (excluding lottery tickets, gift cards, money cards and vending machine sales) in participating SuperValu stores in the Republic of Ireland only or online at www.supervalu.ie/shopping. Additional exclusions apply to SuperValu Charity Gift Cards as detailed below.
  5. SuperValu Charity Gift Cards cannot be redeemed in respect of the purchase of the following: alcohol, cigarettes, tobacco, lottery tickets, gift cards, money cards and vending machine sales
  6. You can check your SuperValu Gift Card balance online at https://supervalu.ie/gift-cards/balance, in any SuperValu store, or on your receipt
  7. A SuperValu Gift Card cannot be redeemed for cash
  8. Musgrave will not be liable for lost, stolen, fraudulently used or damaged SuperValu Gift Cards
  9. Musgrave reserve the right to cancel a SuperValu Gift Card at any time where the payment for purchase of that SuperValu Gift Card has been cancelled, reversed or does not process
  10. A SuperValu gift card and any remaining balance will expire 5 years after the date of the first activation as detailed at paragraph 3 above.
  11. A physical Standard SuperValu Gift Card requires a minimum load of €5 and carries a maximum limit of €250. A Standard SuperValu Gift Card can be reloaded provided that the total amount loaded on the SuperValu Gift Card does not exceed €250 in a month (30 day rolling period) and provided the maximum limit of €250 is not exceeded
  12. SuperValu Corporate Gift Cards and SuperValu Charity Gift Cards require a minimum load of €5 and can be loaded up to a maximum amount of €500. SuperValu Corporate Gift Cards, SuperValu Charity Gift Cards and all forms of SuperValu e-gift cards are not reloadable
  13. Change is not given on purchases made with a SuperValu Gift Card. Any remaining balance may be used against future purchases
  14. SuperValu Gift Cards may not be sold to any third parties and may not be used for resale
  15. Musgrave reserves the right to amend the terms and conditions of SuperValu Gift Card usage from time to time where necessary. Notice will be given of such changes where possible
  16. These terms and conditions do not affect your statutory rights
  17. To contact a member of our customer support team, please click here
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