Who can receive the Bonus Real Rewards points?

Members will receive bonus Real Rewards points for each transaction*(Exclusions apply) made between the promotional dates, which are genuine and approved by the network

Exclusions to Bonus Real Rewards Points promotional offer

The following merchants are excluded from the promotion and bonus points will not be added for transactions made by the following merchants: AliExpress, Audible, eBay, GearBest, iTunes, Joybuy, LightInTheBox, MiniInTheBox, Kobo Bookstore,  SuperValu Car Insurance, SuperValu Home Insurance, SuperValu Travel Insurance, SuperValu.ie, Getaway Breaks.

When will the Bonus Real Rewards points be applied to my order?

Points for transactions made in the Bonus Real Rewards points time period will track at the bonus rate. Once your transaction has been validated and approved by the network the points for your transaction will transfer to your Real Rewards account.

If my transaction is declined will I still receive the bonus Real Rewards points?

Unfortunately if your transaction does go onto decline the bonus Real Rewards points will not be applied to your account for that transaction. The additional points are only applicable to tracked and approved/validated transactions.

Untracked transactions during the Bonus Real Rewards points promotion.

If you believe you have made a transaction which has not tracked to your account we will have to follow the normal procedure and you will need to lodge a missing cashback claim. If your claim goes onto be approved the Bonus Real Rewards points will still be rewarded to your order if it is approved by the network.

I have another question regarding the Bonus Real Rewards promotion

Please email any questions you may have regarding the Bonus Real Rewards promotion to 'general-enquiry@eshops.realrewards.io' and our team will be happy to help.