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IHG Europe

A global company with 9 hotel brands. With over 4,700 hotels and nearly 674,000 rooms in almost 100 countries around the world, we know hospitality. Our vision is to become one of the great companies in the world by creating Great Hotels Guests Love. We will deliver this through our portfolio of preferred brands, our talented people and best-in-class delivery systems. At the heart of our culture is a commitment to act responsibly in everything we do.
Online Purchase

3% BACK

As Real Rewards Points

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Terms & Conditions And Other Useful Information

What will stop me getting Real Rewards points?

  • Using a promotional/voucher code
  • Gift card purchases may be excluded from being awarded Real Rewards Points.
  • Points not available at the following Holiday Inn locations: Salisbury-Stonehenge, North Beach Virginia Beach, Oceanside Virginia Beach, or London Gatwick Worth, the following Holiday Inn Express locations: Portsmouth Gunwharf Quays, Annapolis East-Kent Island, Guelph, Nags Head Oceanfront, Virginia Beach, or Slough, Staybridge Suites Chesapeake Virginia Beach or Crowne Plaza Danang & Holiday Inn Resort Hilton Head
  • Points are also not available on all IHG properties in Israel and any Kimpton properties in USA
  • Specialty negotiated rates such as IHG Friends & Family or discounted group or corporate bookings are not eligible for points. Rooms booked and paid for by IHG Rewards Club Points are not eligible either.
  • Real Rewards points are not available if your booking is not fully completed online

Good to know

  • The Real Rewards points displayed are subject to change both up and down at any time.
  • IHG Europe Real Rewards points can be earned simply by clicking through to the merchant and shopping as normal.
  • Unless otherwise stated expect Real Rewards points for this retailer to appear within 24 hours. Transactions are usually confirmed approximately 35 days after the event date, with the exception of a travel site where points will be confirmed approximately 45 - 60 days after your completed stay.
  • IHG Europe Points are available through E-Shop on genuine, tracked transactions completed immediately and wholly online.
  • Recurrences on the amount of purchases that can be made while earning Real Rewards points may be limited.
  • Points will only be confirmed when your stay is completed at the booked hotel.
  • Bookings will initially track at 0 and uplift on validation
  • IHG calculates Real Rewards points excluding VAT, delivery and any other charges

What to do when

  • The vast majority of transactions from brands track successfully, however occasionally a transaction may not get reported. If you believe this to be the case, please submit a "Points Query" within 100 days of the transaction via the Contact eShops page, we will be unable to chase up anything older than this.

  • Some merchants may not be forthcoming with untracked points queries. We endeavour to chase untracked points queries but reserve the right to halt enquiries at any time. Please do not make purchase decisions based upon expected Real Rewards points as it is not guaranteed.