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eir Existing Customer

Get more great value from eir by adding eir mobile to your broadband bundle for just €9.99 a month extra. Sign up today and earn 1,500 SuperValu Real Rewards points. Offer ends 31st October 2018.
Love your phone but not your mobile plan? Simply add our best value eir mobile 30 day sim only mobile plan with No Limits Data + unlimited calls & texts + FREE eir sport pack. Just €9.99 a month for 6 months and €19.99 a month thereafter.

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As Real Rewards Points

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Terms & Conditions And Other Useful Information

What will stop me getting Real Rewards points?

  • Using a promotional/voucher code
  • Real Rewards points for eir products are only open to residents of the Republic of Ireland who are over 18 years of age. Maximum of one transaction per customer.
  • Real Rewards cannot be claimed on Phone only or Broadband only sales.
  • Gift card purchases may be excluded from being awarded Real Rewards Points.
  • All elements of the qualifying bundle purchased must be active for fourteen (14) consecutive days, completing the cooling off period, before the existing customer who has added mobile to their bundle is eligible for the Real Rewards points. No points will be awarded if the mobile purchase order is cancelled during this 14 day period

Good to know

  • The Real Rewards points displayed are subject to change both up and down at any time.
  • eir Existing Customer Real Rewards points can be earned simply by clicking through to the merchant and shopping as normal.
  • Unless otherwise stated expect Real Rewards points for this retailer to appear within 24 hours. Transactions are usually confirmed approximately 35 days after the event date, with the exception of a travel site where points will be confirmed approximately 45 - 60 days after your completed stay.
  • eir Existing Customer Points are available through eShops on genuine, tracked transactions completed immediately and wholly online.
  • Recurrences on the amount of purchases that can be made while earning Real Rewards points may be limited.
  • The Real Rewards points displayed for eir purchases, are subject to change or removal at any time. Eligible customers will receive Real Rewards points to the value stated for the bundle selected on completion of a cooling off period and your transactions has been validated.
  • Transactions are usually confirmed by eir to eShops approximately 35 to 60 days after the event date.
  • Recurrences on the amount of purchases that can be made while earning Real Rewards points may be limited. Please note that in respect of eir, there is a maximum of one transaction of Real Rewards Points per customer in respect of eir products/services.
  • You may not purchase any eir products for resale.
  • Early cease charges will apply where any component service purchased is ceased within the specified minimum eir contract period.
  • The following eir bundles are eligible for Real Rewards points: (i) Broadband, TV, Mobile and Phone (ii) TV, Broadband and Phone (iii) Mobile, Broadband and Phone (iv) Broadband and Phone. Please refer to the eir website for further detail of these bundles
  • The Real Rewards and Supervalu websites (and the websites linked therefrom) are not under eir’s control and eir is not responsible for the content of any such site. Eir gives no warranty of the accuracy of any information on any such site and does not accept liability for any errors or omissions thereon nor for any resulting damage or loss.
  • Any purchases will be bound by the full eir terms and conditions which are located on the eir site

What to do when

  • The vast majority of transactions from brands track successfully, however occasionally a transaction may not get reported. If you believe this to be the case, please submit a "Points Query" within 100 days of the transaction via the Contact eShops page, we will be unable to chase up anything older than this.

  • Some merchants may not be forthcoming with untracked points queries. We endeavour to chase untracked points queries but reserve the right to halt enquiries at any time. Please do not make purchase decisions based upon expected Real Rewards points as it is not guaranteed.