For help or queries regarding your Real Rewards account you can contact our Rewards Helpdesk via;

Webchat - The fastest way to get a query or question answered is through our webchat team. Click the 'Chat with us' button on the bottom of your screen to start a chat.

If you cannot access our chat you can also  email us @ help@realrewards.ie but please remember - if you have a query on your Real Rewards account you will need to validate your identity before you can respond with any information on your personal account. Please ensure you include 3 of the 4 criteria below in your email, to ensure a fast response from our team.

  • Name
  • Address
  • DOB
  • Fob number

You can phone us on: 0818 220 088 or Landline 01 9068881

Opening Hours: 9am – 6pm Monday - Friday,  9am - 6pm Saturday, 11am - 5pm Sunday.